Using Your ASC

 

The Avid Support Code (ASC) is the best way to access our expert technical resources. If you received an ASC and need to contact Avid Support, please enter the ASC in the field below to obtain online assistance. If your ASC entitled you to telephone support, please call your regional Avid support center.

Please type in your Avid Support Code:  

Retrieve ASC Details

Retrieve Case Details

Click the link above to Retrieve ASC Details. This utility will email you the details of ASCs that are associated with a particular email address. This link will not work for ASCs printed on your product's packaging.

Use the link above if you are trying find the details of cases you have already submitted.

If you don’t have an ASC, you can purchase one on our web store.

To find out more about ASCs, go to http://www.avid.com/asc.